In the rare and unlikely situation where you need to file a warranty claim, please submit a photo of the broken mat the via the form below, or email it to support@vitrazza.com along with your invoice or order number. A Vitrazza Specialist will contact you immediately to assist.

If you need immediate assistance, we'd love to hear from you. Call us and speak to a Vitrazza Specialist; you'll get concierge-style customer service and support.